Shipping policy

Thank you for shopping at L'arisses! We strive to provide you with a seamless and convenient shopping experience. This shipping policy outlines important information regarding shipping methods, delivery times, order processing, and any additional charges associated with shipping.

User Order Processing:

  1. Order Confirmation: Once you place an order with us, you will receive an order confirmation email containing the details of your purchase. Please review this confirmation carefully and contact our customer support team immediately if any changes are required.

  2. Order Verification: We may conduct order verification and security checks to ensure the accuracy and legitimacy of the order. This process may involve contacting you for additional information or requesting verification documents. This step is essential to protect both parties from fraud.

  3. Order Fulfillment: Upon successful verification, we will process your order for shipment. Please note that order processing time may vary depending on the availability of the product and the workload at our warehouse. We strive to fulfill orders promptly and efficiently.

Shipping Methods and Delivery:

  1. Shipping Methods: We partner with reputable shipping carriers to ensure the reliable and secure delivery of your orders. The shipping method will depend on various factors such as your location, the destination, and the size/weight of the package.

  2. Shipping Destinations: We offer shipping services to select countries/regions. Please ensure that your shipping address is accurate and falls within our designated shipping zones. If you are unsure about the availability of shipping to your location, please contact our customer support team before placing your order.

  3. Delivery Time: Generally orders are delivered between 14 to 21 days. Please note that delivery times may vary due to factors beyond our control, such as customs clearance, weather conditions, or unforeseen delays. We will provide you with an estimated delivery timeframe during the checkout process and in your order confirmation.

  4. Tracking Information: Once your order is shipped, we will provide you with a tracking number or a link to track your package. You can use this information to monitor the progress of your delivery. In some cases, tracking updates may experience slight delays before they appear in the system.

Additional Charges:

  1. Shipping Fees: Shipping fees may be applicable and will be calculated based on the destination, size/weight of the package, and the chosen shipping method. The shipping costs will be clearly displayed during the checkout process before you confirm your order.

  2. Customs and Duties: For international shipments, please note that customs fees, import duties, taxes, and other charges may be levied by the destination country's customs authorities. These charges are beyond our control and are the responsibility of the customer. It is advisable to familiarize yourself with the customs regulations of your country before placing an order.

Returns and Exchanges:

For information regarding our returns and exchange policy, please refer to our separate Returns and Refunds policy.

Contact Information:

If you have any questions, or concerns, or need further assistance regarding our shipping policy, please don't hesitate to contact our customer support team at info@larisses.com. We are here to help!

Note: This shipping policy is subject to change without prior notice. Please refer to the latest version available on our website for the most up-to-date information.